Role of Funeral Director

Master of ceremonies and guardian of the deceased



This is, for most people, the image they have of a funeral director, with the traditional black suit, top hat; very formal in their approach, style and manner.

Although attitudes towards funerals have become more relaxed and informal in recent years, people still expect the old traditions and customs. For those who attend the service, this image of a funeral director is all they see. Funeral directors tend to be portrayed as serious and sombre people, when in fact they are just like everyone else.



Another role you would expect the funeral director to perform is looking after the deceased person in the funeral home.

Almost everyone is concerned about how their loved one will be cared for at the funeral home. The fundamental role of a funeral director is to care for the deceased, and to ensure they are looked after in a dignified and respectful manner.

This can involve the laying out, which means general washing, grooming and dressing prior to the body being placed in the coffin. In some funeral homes, embalming is another procedure the funeral director may perform.

The funeral director will provide a chapel of rest for the family to come and visit their loved one before the day of the funeral. This will give them the opportunity to say goodbye, and help them come to terms with the death.



The funeral director is someone specially trained to deal with the problems involved in arranging a funeral. They will advise on the many options the family have, and will try to tailor the funeral to their particular needs and wishes.

For most families, it will be the first time they have had to arrange a funeral, and they will rely upon a professional to guide them in the right direction.



As an agent the funeral director is responsible for dealing with those people necessary in providing a full and complete service.

The funeral director will make all the necessary phone calls, arrange for, complete and deliver documentation, arrange for flowers, obituaries, and many other things not obvious to the family at the time.



The funeral director is also responsible for ensuring that all the family wishes are carried out. This can include the provision of a coffin, funeral staff, facilities for the family, mortuary facilities for the deceased and many other services and products that you would expect a funeral home to provide.


Halliwell is a member of the Funeral Planning Authority and the National Association of Funeral Directors which was established in 1905. All members abide by the NAFD Funeral Promise.

“By choosing us, you can be assured that the funeral is a fitting farewell to your loved one at a price you are comfortable with, that we will treat you and your loved one with respect at all times, and act with integrity, and that we will seek to fulfil any special wishes and requests. In the unlikely event that it goes wrong, you have a right to redress”


Amanda Woodward M.B.I.E.
Dip.FAA, FdSc, General Manager of Halliwell Funeral Services


Glen Speak M.B.I.E. Halliwell Deputy Funeral Manager

“We are part of the local community and are here for our families before, during and after a bereavement”

Our Locations



Holmwood Funeral Home
20 Castle Street, Roseville Precinct
Coseley, Bilston
West Midlands
WV14 9DP
Telephone: 01902 884881 | 24-hour service

Great Wyrley

Kingswood Funeral Home
164 Walsall Road,
Great Wyrley
West Midlands
Telephone: 01922 419090 | 24-hour service

Heath Hayes

Halliwell House Funeral Home
70 Hednesford Road,
Heath Hayes
WS12 3EA
Telephone: 01543 459200 | 24-hour service


Commonside Funeral Home
63 Norton Road,
West Midlands
Telephone: 01922 685999 | 24-hour service